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Privacy & Data Safety

Privacy Policy

Last updated: June 4, 2026. Review how DocBox manages and respects your document security.

Table of Contents

1. Scope & Core Principle2. Google Drive Access & Permissions3. Personal Data We Collect4. How We Use Your Information5. Security & Storage6. Your Rights & Access Revocation7. Contact & Policy Updates
Google API Verification Compliant

1. Scope & Core Principle

Welcome to DocBox. We are committed to protecting your privacy. The core operating principle of our platform is that we do not copy, duplicate, or store your original files or document contents on our servers.

DocBox acts exclusively as an overlay interface to streamline how you preview, structure, search, and collaborate on documents that remain securely stored in your own personal or enterprise Google Drive account.

2. Google Drive Access & Permissions

In order to offer the Windows-like tree folder view, search utilities, and collection forms, we request authorization to access your Google Drive files via secure OAuth 2.0 protocols:

  • Scope of Access: We request permissions to read metadata (file names, sizes, structures, tags) and facilitate document uploads or creation.
  • Local Metadata Caching: File structures are indexed locally in encrypted database tables solely to enable instantaneous keyword search queries and nested layouts.
  • No File Copying: We do not download or transfer your physical documents (PDFs, docs, sheets, images) to external repositories.

3. Personal Data We Collect

We collect limited personal and telemetry data necessary to operate our service:

  • Profile Information: Name, email address, profile avatar, and secure tokens provided during your Google Sign-in.
  • Usage Logs: System metrics, browser environment parameters, page loads, and active folder counts.
  • Billing Data: Transaction tokens, subscriptions, and receipt logs. We do not store credit card credentials; payment operations are handled via certified payment networks.

4. How We Use Your Information

We process your information for the following limited purposes:

  • Providing the tree UI, search indexes, and document templates.
  • Processing payments and managing subscription accounts.
  • Dispatching transaction emails, query responses, and operations alerts.
  • Verifying compliance with API rules and service terms.

5. Security & Storage

All index data and active tokens are protected using standard secure protocols:

We use AES-256 encryption at rest and secure SSL/TLS channels for all traffic in transit. Our servers run in Google Cloud environments, taking advantage of corporate-grade data center compliance grids.

6. Your Rights & Access Revocation

You retain complete control over your file accesses. At any moment, you can review and revoke DocBox's permissions entirely:

  • You can disconnect Google Drive accesses inside your DocBox settings dashboard.
  • You can revoke OAuth permissions globally inside your Google Account Security Dashboard (under Apps with Access to your Account).
  • You can request complete deletion of your indexed metadata profile.

7. Contact & Policy Updates

We may periodically update this privacy framework to reflect operational revisions, browser adjustments, or legal compliance additions. Revisions are effective immediately upon posting.

If you have questions regarding this policy or data safety protocols, please contact our support team directly via our Contact Form Page.

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What is DocBox?

DocBox is a modern document management platform built for companies that struggle with scattered files, manual document collection, endless email chains, WhatsApp attachments, and unorganized folder structures. Businesses generate thousands of documents every year, including contracts, KYC records, compliance documents, HR files, vendor submissions, project files, approvals, certificates, and operational records. Managing these documents manually often creates confusion, delays, duplication, and compliance risks.

DocBox provides a centralized document management system where organizations can collect, organize, track, share, and manage documents through a structured portal. Instead of relying on multiple communication channels and disconnected storage locations, companies can create a single source of truth for all their business documents. Teams gain visibility, accountability, and control over document workflows while reducing manual follow-ups and administrative effort.

Unlike generic cloud storage platforms, DocBox is designed around how businesses actually handle documents. Organizations usually collect files from employees, vendors, contractors, banks, auditors, consultants, clients, franchise partners, and external agencies. Keeping track of required documents becomes difficult when information is spread across emails, spreadsheets, messaging applications, and shared drives. DocBox transforms this process into a structured and manageable workflow.

With DocBox, businesses can create companies, city hubs, project sites, departments, document sections, document checklists, folders, and document placeholders. Every document has a defined location, making it easier for teams to find information whenever needed. This organized hierarchy eliminates confusion and ensures that critical files never get lost inside endless folder structures.

One of the biggest challenges in document management is collecting files from external stakeholders. Whether it is a vendor submitting compliance certificates, a client sharing KYC documents, a contractor uploading licenses, or a bank requesting supporting paperwork, organizations often spend significant time following up for missing documents.

DocBox simplifies document collection through secure document request forms. Companies can generate document request links and send them to external stakeholders. Recipients can upload requested files directly through a clean and simple interface. Uploaded documents instantly appear inside the correct project, section, or document checklist, eliminating manual collection and organization work.

The platform also helps organizations track missing documents. Teams can create document slots for required files and monitor completion status in real time. Missing documents remain visible until uploaded, ensuring that managers always know what information is still pending. This feature is particularly valuable for compliance management, project documentation, client onboarding, vendor onboarding, and HR operations.

Secure document sharing is another critical requirement for modern businesses. Organizations frequently need to share files with banks, auditors, consultants, investors, clients, government departments, and business partners. Sending sensitive files through email often creates security concerns and version control issues.

DocBox provides secure share links that allow businesses to control how documents are accessed. Administrators can define permissions, expiration dates, password protection, download restrictions, and access rules. This ensures that confidential information remains protected while enabling efficient collaboration with external stakeholders.

The platform is highly effective for industries that manage large volumes of operational documentation. Construction companies, infrastructure projects, manufacturing organizations, renewable energy firms, financial institutions, consulting agencies, educational organizations, healthcare providers, logistics companies, and enterprise businesses can all benefit from a structured document management system.

HR teams use DocBox to collect employee documents, onboarding forms, educational certificates, identity proofs, compliance records, and policy acknowledgements. Finance teams use the platform to manage banking documents, tax records, audit files, invoices, and regulatory documentation. Operations teams can organize project records, approvals, permits, and site-specific documents inside a centralized portal.

Templates further improve efficiency by standardizing document structures across projects and departments. Organizations can create predefined folder templates, document checklists, and compliance structures that automatically apply whenever a new site, project, or department is created. This ensures consistency across the entire organization while reducing setup time.

Fast document discovery is equally important. As organizations grow, locating files becomes increasingly difficult. Employees often spend valuable time searching through folders, emails, and cloud drives. DocBox includes intelligent document search capabilities that help users quickly locate sites, folders, sections, and documents from a centralized interface.

Behind the scenes, DocBox can utilize multiple storage sources while presenting them as a unified document management environment. Teams interact with a single platform while the system handles document storage and organization automatically. This simplifies storage management and provides a seamless user experience.

Most importantly, DocBox is not an AI platform. It is a practical business document management solution focused on solving real-world document problems. The goal is simple: make document collection, document tracking, document organization, document sharing, and document management easier for businesses of every size.

Whether your organization manages hundreds of documents or millions of files across multiple locations, DocBox provides the structure, visibility, and control required to keep information organized, accessible, and secure. By replacing manual processes with a centralized document management portal, businesses can improve productivity, strengthen compliance, reduce administrative overhead, and create a more efficient document workflow across the entire organization.